All of our manufactures are currently shipping products, but many are experiencing longer than normal lead times. Longer lead times are not only due to supply chain issues due to COVID-19, but also the high demand for many of the products we offer this time of year.
If your order will not ship within 5 business days (or is out of stock) we will contact you by text or email to provide an estimated lead time. Shipping companies such as UPS, FedEx, and USPS are also seeing record level demand and are experiencing delays as well.
After we confirm your order, a cancellation will incur a processing fee of $25 for order values under $1000, $35 for orders over $1000, and $60 for orders over $2000. Why do we charge this fee? Once your card is charged, we pay a processing fee to the payment provider that is not returned if an order is cancelled.
As with any great overlanding adventure, we ask you to plan in advance, and allow enough time for your gear to arrive. Thank you for your business, and feel free to call or text us with any specific questions - (252) 680-3070.
The team at Roof Top Overland