Payment Methods Accepted
Adventure now, Pay later! At Roof Top Overland, we offer convenient payment options to make your shopping experience hassle-free. Choose from the following payment methods to complete your purchase:
Klarna: Shop now and pay later with Klarna. Split your payment into four interest-free installments, charged every two weeks. No fees or interest when you pay on time. Select Klarna at checkout to take advantage of this option.
PayPal: Use your PayPal account to securely complete your purchase. With PayPal, you can pay using your PayPal balance, bank account, or credit card. Simply select the PayPal option at checkout and follow the prompts to log in to your PayPal account and confirm your payment.
ShopPay: ShopPay is a fast and secure payment option available to Shopify users. With ShopPay, you can save your payment and shipping information for a quicker checkout experience. Simply select ShopPay at checkout and follow the instructions to complete your purchase.
Orders canceled prior to shipping or returned will incur a processing fee of 4% of the total amount paid. This fee is necessary because once your card is charged, we pay a processing fee to the payment provider that is not returned if an order is canceled or returned.
Returns & Refunds:
Roof Top Overland honors the product manufacturer warranties and return policies. Here are some important details regarding returns and refunds:
- Eligible products can be returned within 30 days of purchase.
- All returned products must be in new, resalable condition, including the original packaging, hardware, and accessories.
- The return shipping cost is the responsibility of the customer.
- A restocking fee of up to 25% of the purchase price may apply.
- Items that have been customized to any degree are typically not eligible for return.
- After 30 days, non-warranty-related returns are at the sole discretion of the manufacturer and may incur a restocking fee of up to 30% of the product value.
- Roof Top Overland will charge a processing fee of 4% of the purchase price and may deduct any shipping cost incurred to ship the original product from the refund.
- Refunds will only be issued to the original payment method and are typically processed within 7-10 business days after the package arrives at the manufacturer's facility.
- For Leitner products specifically, all returned items must be in new and unused condition, with all original parts included. A 20% restocking fee will be charged for returns.
To initiate a return or exchange, please contact us first at (252) 680-3070 or email us at email@example.com. Our team will provide you with detailed return instructions and an RMA# (Return Merchandise Authorization number).
We recommend repackaging the products carefully and using a reputable shipping company with tracking and insurance. Roof Top Overland and the product manufacturer cannot be held liable or responsible for items lost or damaged in transit.
For any further assistance or inquiries, feel free to contact our customer support team. We're here to help!
Please note that we offer free shipping on almost every product ordered in the continental US only. Overweight and/or oversize items, such as rock sliders, may incur additional shipping costs. If you require expedited shipping or shipping to Alaska, Hawaii, or Puerto Rico, please contact us for further information.
Thank you for choosing Roof Top Overland as your adventure gear provider. We appreciate your business!