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Shipping was very quick and the customer service was excellent! It took some time to find an installer in my area, but once installed- it looks awesome! The installer found some challenges as the drilling through the roof cost him 4 drill bits (heavily reinforced areas), they had to be very cautious considering the airbags just beneath the surface, and they measured the holes to drill in the weather stripping incorrectly resulting in an ordering of a replacement weather strip. They complained that the installation instructions were vague and could have offered more details instead of an experience based installation. They neglected to install the noise cancelling strip as they were unsure how to position it correctly since it bulged at the corners. I opted to install it myself later on. The rack is surprisingly rigid and its low profile looks very professional. I was concerned with the wind noise that I've seen complaints about, but I experienced no whistle, or found the slight roar to be annoying and easily ignorable. Very happy with this purchase!
This took a bit longer than I originally expected to arrive, but when it did, it was packaged very well and with the video on putting it together, it was perfect. I was amazed at how well the pieces when together, for furthermore, I was amazed at how perfectly it fit my truck. The only thing that I would recommend for this kit that it doesn't have? The rubber channels that have to come out to access the factory bolt holes? I tried to drill a hole in the spots where the spacers for this rack go so that way there wouldn't be any gaps for water to get into and the middle of the rubber channel has a piece of metal in it to reinforce and your bit just slides off to one side or the other. I wound up cutting them then using silicone underneath the spacers before I bolted the rack down. It will work and it's unnoticeable from the ground is almost unnoticeable from the top. For happier customers and to save time? In the future maybe offer replacement channels as this will save allot of time.
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