This item was damaged upon arrival. There was about a 1" tear in the awning cover. To save the hassle of returning it I gave it to a friend. He is going to mend it with a bicycle tire patch. Tuff Stuff isn't so tuff.
Sorry to hear your awning was damaged when you received it. If we can be of assistance with providing a new cover, or a repalcement item, please let us know by emailing firstname.lastname@example.org